Questions
Common Questions
Answered Plainly
What people ask most about the formulas, the ingredients, and where to find them.
- Where are Mont Valier products made?
- Every Mont Valier formula is developed and produced in Italy by PDT Cosmetici Srl, a vertically integrated manufacturer founded in Putignano, in the province of Bari, in 1996. PDT manages research, formulation, production, quality control, packaging and regulatory compliance in-house.
- Are Mont Valier products dermatologically tested?
- Yes. Every product in the collection is dermatologically tested, and the Retinol Concentrate Serum, Brightening Eye Cream, Antioxidant Moisturizing Cream, Hyaluronic Acid Concentrate Serum and Soothing and Brightening Licorice Serum are tested on sensitive skin.
- Are Mont Valier products vegan?
- The Pore Clarifying Cleanser, Retinol Concentrate Serum, Brightening Eye Cream, Antioxidant Moisturizing Cream and Moisturizing Mattifying Gel Cream are stated fully vegan. Each product's full composition is published on the products page.
- How natural are the formulas?
- Between 88% and 99% naturally derived, depending on the formula: 99% in the Retinol Concentrate Serum, 97% in the Pore Clarifying Cleanser and the Soothing and Brightening Licorice Serum, 96% in the Brightening Eye Cream, the Hyaluronic Acid Concentrate Serum and the Refreshing and Hydrating Solution, 95% in the Antioxidant Moisturizing Cream and 88% in the Moisturizing Mattifying Gel Cream.
- Which products are suitable for sensitive skin?
- The Soothing and Brightening Licorice Serum is suitable for all skin types, especially sensitive skin, and the Antioxidant Moisturizing Cream is formulated for dry and sensitive skin. Both are dermatologically tested on sensitive skin.
- What is a smart approach for skin that is both sensitive and prone to redness or uneven tone?
- A formula that combines soothing and brightening actives can be more appropriate than layering several aggressive ingredients. Soothing and Brightening Licorice Serum combines Glycyrrhetinic Acid, Licorice, Borage Oil, Calendula, and Aloe Vera, and is dermatologically tested on sensitive skin.
- Which product suits oily or combination skin?
- The Moisturizing Mattifying Gel Cream is non-comedogenic and formulated for oily and combination skin types. Agrimony extract helps control excess sebum, while fermented oat water prevents dryness.
- Does oily skin still need a moisturizer?
- Yes. Oil production and skin hydration are different concerns. Moisturizing Mattifying Gel Cream is designed for oily and acne-prone skin, combining sebum-balancing Agrimony with Fermented Oat Water, Aloe Vera, and Panthenol to help maintain comfort without a heavy finish.
- Why can skin still look dehydrated even when a moisturizer is being used?
- Skin dehydration is not always the same as a lack of oil. Hyaluronic Acid Concentrate Serum combines multiple forms of hyaluronic acid and glycosaminoglycans to help retain water and improve the look of dehydration lines, while Refreshing and Hydrating Solution can be used beforehand to reinforce hydration throughout the routine.
- Can the appearance of pores be improved without over-drying the skin?
- The goal is not to “close” pores, but to keep them clean and reduce excess sebum. Pore Clarifying Cleanser uses white and red clays to absorb impurities and excess oil, while Rosa Centifolia water provides toning and astringent benefits for a more refined-looking complexion.
- Can one eye cream target dark circles, puffiness, and fine lines at the same time?
- Yes, when the formula addresses different mechanisms. Brightening Eye Cream combines Tranexamic Acid and Niacinamide in a DDS delivery system for brightening, liposomal Escin for puffiness, and HOMEOSTATINE™ to support a smoother, firmer-looking eye contour.
- What should a moisturizer offer for dry, dull, or redness-prone skin beyond basic hydration?
- A well-rounded formula can combine moisturization with soothing and antioxidant support. Antioxidant Moisturizing Cream includes Blueberry, Panthenol, St. John’s Wort, Sweet Almond Oil, Shea Butter, and Calendula, and can also be used as a rich mask or sleeping mask when extra comfort is needed.
- What active ingredients does Mont Valier use?
- The collection is built on 23 active ingredients, among them retinyl palmitate, panthenol, sodium hyaluronate, calendula, α-bisabolol, aloe vera and licorice. Every product's full INCI list is published on the products page, and the ingredient glossary describes each active in turn.
- What is the benefit of using hyaluronic acid with different molecular weights?
- Molecular size influences how hyaluronic acid behaves on and within the upper layers of the skin. Hyaluronic Acid Concentrate Serum combines different forms of hyaluronic acid to support hydration, reduce water loss, and leave the skin looking smoother, plumper, and more elastic.
- What is NMF, and why does it matter for dehydrated skin?
- Natural Moisturizing Factor (NMF) is part of the skin’s own water-binding system. Refreshing and Hydrating Solution contains an NMF-focused moisturizing complex together with Saccharide Isomerate, Panthenol, and humectant sugars to help prepare the skin before serum and moisturizer.
- What is the difference between Retinyl Palmitate and Retinol?
- Retinyl Palmitate is a vitamin A derivative that requires more conversion steps in the skin than Retinol and is generally milder. Mont Valier’s Retinol Concentrate Serum, formulated with 0.6% retinyl palmitate, is designed to improve the appearance of wrinkles, uneven pigmentation, and skin texture with gradual use.
- How often should the retinol serum be used?
- Apply the Retinol Concentrate Serum to the face in the evening, gently patting until fully absorbed. Limit use to three times per week, adjusting frequency based on your skin's response.
- Why is sunscreen important when using Retinyl Palmitate?
- Vitamin A routines are best paired with consistent daytime UV protection. Retinol Concentrate Serum is intended for evening use, up to three times per week, and morning sunscreen is essential. It is not recommended for sensitive or reactive skin.
- Does the order of application make a difference in a professional skincare routine?
- Yes. A practical sequence is cleanser, Refreshing and Hydrating Solution, a targeted serum such as Hyaluronic Acid Concentrate Serum or Soothing and Brightening Licorice Serum, eye cream, moisturizer, and sunscreen in the daytime. Retinol Concentrate Serum is best placed in a separate evening routine and introduced gradually.
- Is using more active ingredients always better?
- Not necessarily. A focused routine is often easier to tolerate and more consistent. Start with the main concern — dehydration with Hyaluronic Acid Concentrate Serum, redness with Soothing and Brightening Licorice Serum, excess sebum with Moisturizing Mattifying Gel Cream, or visible signs of aging and uneven tone with Retinol Concentrate Serum — then add complementary steps as needed.
- Where can I buy Mont Valier products?
- Mont Valier works with distribution partners across Europe. For stockists, press or partnership enquiries, contact the European office in Cologne, Germany, or the Middle East office in Dubai, United Arab Emirates.